Privacy Policy

Fleck Labs LLC ("we," "us," or "our") operates aifleck.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using aifleck.com, you agree to the practices described in this policy.

a. Information You Provide Directly

• Account information: Name, email address, username, and password when you register.
• Profile information: Any additional details you add to your account profile.
• Payment information: Billing name, address, and payment card details (processed securely through our third-party payment processor; we do not store full card numbers).
• Communications: Messages, support requests, or feedback you send us.
• User content: Documents, files, and other content you upload or create using the Service.

b. Information Collected Automatically

• Usage data: Pages visited, features used, actions taken, and time spent on the Service.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and referring URLs.
• Log data: Server logs recording your interactions with the Service.
• Cookies and tracking technologies: We use cookies, pixel tags, and similar technologies to maintain sessions, remember preferences, and analyze usage. See Section 7 for details.

c. Information from Third Parties

• Single sign-on (SSO): If you log in via Google, Microsoft, or another identity provider, we receive basic profile information (name, email) from that provider.
• Analytics providers: Aggregated data from services like Google Analytics to understand how users interact with the Service.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account
• Process payments and send billing-related communications
• Respond to your support requests and inquiries
• Send transactional emails (e.g., account confirmations, password resets)
• Send product updates, newsletters, or marketing communications (you may opt out at any time)
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address fraud, security incidents, and technical issues
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery, analytics). These parties are contractually obligated to protect your data.
• Business transfers: If Fleck Labs LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal compliance: When required by law, regulation, court order, or to protect the rights, property, or safety of Fleck Labs LLC, our users, or the public.
• With your consent: In any other circumstance where you have explicitly agreed to the sharing.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time (see Section 9). We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and resolving disputes.

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies for:

• Essential cookies: Required for the Service to function (e.g., session management).
• Preference cookies: To remember your settings and preferences.
• Analytics cookies: To understand how users interact with the Service.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us.

To exercise any of these rights, contact us at privacy@aifleck.com.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date and, where appropriate, by sending you an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Fleck Labs LLC
Email: privacy@aifleck.com
Website: https://aifleck.com